This is when all data is collected and processed as a total to enable us to look at such information as demographic and geographic trends, so that we can try to produce a better service in the future.
Information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record.
Data Protection Acts 1984 and 1998
These are the Acts of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law.
Data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, Phoenix Utility Services Ltd.
This is a statement by Phoenix Utility Services Ltd which explains the ways that we try to protect our users’ privacy.
Phoenix Utility Services Ltd
Phoenix Utility Services Ltd and its subsidiary/associated companies.
These are companies and people other than Phoenix utility Services Ltd and the group of companies of which it is part.
People who use our website and contact us via the website.
Phoenix Utility Services Ltd is committed to privacy for everyone who accesses the site. Under the Data Protection Acts of 1984 and 1998, we must comply with certain regulations which are designed to ensure that any data you provide to us is processed with due care and attention.
What sort of data do we collect?
Phoenix Utility Services Ltd collects personal data about you only if you submit it to us via our contact form. This data consists of information such as your name, e-mail address, telephone number and place of work. We also collect information in the aggregate to provide us with a better understanding of the users of our website as a group, but which does not contain personally identifiable information.
What do we use this information for?
We process this personal data as necessary to aid the communication process with potential clients. We may also use data collected in the aggregate to help us to understand our users as a group so that we can provide you with a better service.
Do we pass data to third parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your web browser (if you allow) that enables the site’s or service provider’s to recognise your browser and capture and remember certain information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activity of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at your site.
How do we let you know if our policy changes?
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the website or through e-mail notification.